We can help your organization create
PERFORMANCE EXCELLENCE
through the implementation of the
Malcolm Baldrige National Quality Award Criteria.
Small to medium sized companies face a unique challenge: they must continuously improve or die. Therefore implementing a quality and performance improvement program is critical to long-term financial growth and market success. The Dan Group assists small to medium size organizations in building an effective management system capable of driving performance improvement through the implementation of the Malcolm Baldrige National Quality Award Criteria for Performance Excellence.
There are many benefits and financial reasons for adopting this model. Baldrige winners that are publicly traded companies have outperformed the Standard & Poor's Index by up to 6 times in 10 of the last 13 years. Even companies that are good enough to be Baldrige finalists have outperformed the index by 2 to 1. Research studies comparing Baldrige award winners with similar organizations not implementing the Baldrige criteria show that the growth in operating income averaged 91 percent for winners contrasted to 43 percent for non-award winners. Award-winning companies reported 69 percent growth in sales compared to 37 percent for the control group. The total assets of the winning companies increased 79 percent compared to 37 percent for the control group.
It is hard to ignore data that clearly indicates that adopting the Baldrige criteria greatly increases the chance of long-term market success and can bring a significant financial return on investment. Thousands of organizations, both large and small, use the Baldrige criteria as a guideline for improvement. Many of these companies may have little or no interest in applying for the Baldrige Award – their objective is to improve performance and achieve a better-run organization.
Please call us for a no obligation interview and Leadership Assessment to determine if your organization might be a candidate for the Performance Excellence initiative.
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Chris Jensen with Jordan Case, President of Park Place
Lexus, in Plano, Texas at the Connecticut Quality Improvement Awards
annual conference.
Park Place Lexus is a 2005 Baldrige National Quality Award winner and is the first automobile dealership to win a Baldrige award. |
"Remove barriers to pride of workmanship. People are eager to do a good job and distressed when they can't. Too often, misguided supervisors, faulty equipment,
defective materials, and outdated processes stand in the way. These barriers must be
removed." W.
Edwards Deming
Call us at 203-426-1091 or email us at cjensen@dangroup.com, for more details on how our Organizational Consulting Services can increase the loyalty of your employees and your customers..